Effective date: Jan 1, 2019
When you share information with us, by contacting us through the Contact Form or by placing an order, we use that information to follow up on your order.
Your privacy matters to us so whether you are new to Melt Soap or a long-time customer, please do take the time to get to know our practices – and if you have any questions contact us.
Information we collect
Information you give us like your name, email address, telephone number or credit card to store with your account.
Information we provide to you such as the payment instructions.
Your information are not kept online.
Your personal data will be kept in our system offline only. However, you can request immediate deletion of your personal data at any time.
Information we share:
We use other companies to help us provide the Services to you. As a result, these partner companies will have some of your information in their systems. Our partners are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Statement and applicable laws.
These processing partners include our:
Cloud services infrastructure providers;
Vendors that assist us in marketing; analytics, and fraud prevention.
Cookies and similar technologies
We have not installed cookies on our site. However, our partners such as Google and Bing use various technologies to collect and store information when you visit our web site, and this may include using cookies or similar technologies to identify your browser or device. They use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or web features that may appear on other sites.
Information the they collect when you are signed in to our web site are treated as personal information.
Our web site processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
You may also set your browser to block all cookies, including cookies associated with our partners.
Information we share
We do not share personal information with companies, organizations and individuals outside of Melt Soap.
We work hard to protect Melt Soap and our customers from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.